Namibia Tourism Board (a) Introduction.

Namibia Tourism Board.

Namibia Tourism Board (a) Introduction.

Full Description

Notes for Namibia Accommodation and Tour Operators:

Here you will find helpful information and the regulations for tourism related businesses that are required To register under the Namibia Tourism Board Act, 2000

The Namibia Tourism Board (NTB) was established by an Act of Parliament referred to as the Namibia Tourism Board Act, 2000 (Act 21 of 2000) to, among other things, regulate the tourism industry and to market Namibia as a tourist destination. As a statutory body of government agency, the NTB is the only legal national tourism organisation or authority in Namibia mandated by Government to regulate the industry.
Structures of the Namibia Tourism Board:
A board of Directors, appointed by the Minister of Environment and Tourism, governs the NTB. The Board comprises two members from private sector and three government officials drawn from the Ministries of Environment5 and Tourism, Finance, as well as Trade and Industry. The Board members in turn appoint the NTB’s executive.
Functions of the Namibia Tourism Board:

  • to promote tourism by encouraging persons to travel to and within Namibia.
  • to take measures to ensure that services rendered and facilities provided to tourists comply with the prescribed standards.
  • to consider and decide on applications for registration of accommodation establishments and regulated businesses and to grade accommodation establishments.
  • to promote the training of persons engaged or to be engaged in the tourism industry to ensure that they are adequately trained to provide services pertaining to that industry.
  • to promote the development of the tourism industry and to promote environmentally sustainable tourism by actively supporting the long term conservation, maintenance and development of the natural resource base of Namibia.
  •  to give advice and guidance to persons engaged in the tourism industry.
  • to promote tourism activities on a national , regional and local level, including the promotion of private sector associations to represent their members in the tourism industry and:
  •  to advise the Minister on any matter relating to:
  • The formulation or implementation of national policy on tourism, including the creation of incentives to encourage tourism development projects.
  • the administration of this Act or any other law relating to the tourism industry; and:
  • to carry out any other function conferred or imposed on the Board by or under this Act or any other law

Namibia Tourism Board, Funding of Operations
The NTB is funded through monies received from the Government in the form of a grant, various fees paid by the owners or operators for registration and grading, and possibly donations.

Funds are also generated through a tourism levy from the industry, which at this stage is collected from accommodation establishments excluding camp sites as well as camping / caravan parks.

Regulatory Framework
One of the responsibilities of the Namibia Tourism Board is to regulate the tourism industry by administering and enforcing various regulatory instruments, such as the NTB Act, 2000 (Act No. 21 of 2000), regulations prescribing the minimum requirements that must be complied with by any accommodation or regulated tourism businesses and the National Star Grading Scheme, etc. The prescribed minimum requirements form the basis of the quality standards of the tourism industry. These include the quality of physical facilities, safety, hygiene and service delivery. The main reason is to ensure that tourism businesses and establishments in Namibia offer quality facilities and services. Therefore only those establishments or businesses that meet the minimum requirements will be registered and allowed to operate or conduct accommodation or tourism businesses. Others that are not registered will be considered illegal businesses or establishments. Another way to ensure quality is through awarding star grades for superior service delivery and physical facilities, in addition to the minimum prescribed requirements.

Enforcement of Regulations
Tourism inspectors carry out routine grading and registration inspections to enforce the maintenance of minimum standards and to ensure that businesses or establishments deserve the right to retain registration or star grading. Other law enforcement agencies such as the police, traffic officers, roads inspectors and immigration officials stationed at the border posts can also enforce these regulations as they deem appropriate.

 Namibia Tourism Board Offices and Agencies
Paris Frankfurt Rome
20, Ave. Recteur Poincor
75016, Paris
Tel/Fax: +33 140 508 863
Schillerstrasse 42 – 44, D – 60313
Frankfurt am Main
Tel: +49 69 133 7360
Fax: +49 69 133 73615
Via Adolfo Rava
106,00142, Rome
Tel: +39 06 45230032
Fax: +39 06 5410608
Cape Town: Johannesburg: LondonTrade Agency, AMG Ltd.
Ground Floor, The Pinnacle
Burg Street, PO Box 739
Cape Town, 8000
Tel: +27 21 4223298
1, Orchard Lane, Rivonia 2128
Tel: +27 11 785 4626
Fax: +27 11 785 4601
Suite 200, Parkway House
Sheen Lane, London, SW14 8LS
Tel: +44 (0) 0870 330 9333
Fax:+44 (0) 20 8878 9124
Fax: +27 21 4225132

Business / Company Name

Namibia Tourism Board

Physical Address:

1sr Floor Channel Life Tower, 39 Post St. Mall

PO Box

Private bag 13244







+264 61 290 6000


+264 61 254848

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